When Disaster Strikes!
Call The Property Recovery Experts

24/7 Emergency Response. We provide an immediate 'make safe'
service to protect your property from further damage and costs:

24/7 Emergency Response. We provide an immediate 'make safe' service to protect your property from further damage and costs:

First Response

Fire & Flood

Cleaning and restoration experts with 25 years experience specialising in commercial and residential properties.

When disaster strikes, it can be difficult to know what to do next.

Whether it’s damage from fire, vandalism, flooding or any other natural disaster, recovery can seem impossible when you’re looking at the mess.

First Response can help you on a clearer path to recovery by taking care of the security and clean up of your site so the recovery process can begin.

We’re the people you call straight after the event. Our crew will attend your site and secure it, identify any hazards (asbestos/electrical/water) and make them safe. We will also do any cleaning that’s required.

This streamlines the process of assessing the damage. Get in touch with First Response today.

Your Trusted Damage and Restoration Experts

As the experts in damage and restoration, we know what needs to be done.

We work with assessors and insurance companies to identify whether affected areas should be cleaned or stripped out.

After we have secured your property and completed a health a safety assessment along with any make-safe required; our team will strip out all necessary damage.

Whether it’s fire or smoke damage, water damage, or any other type of mess, our crew can take care of it.

First Response bridges the gap between the event and when the insurance company conducts their assessment.

Our 3 Step Process

First Response employs a streamlined three-step process to ensure efficient and effective management.

1. Secure &
Make Safe

  1. Health & Safety Identification
    • Electrical & Water Hazards
    • Asbestos Testing
  2. Securing The Property

2. Cleaning &

  1. Strip-outs & Smoke Cleaning
  2. Aluminium Joinery Recovery

3. Manage

  1. Commercial & Residential
  2. Building Deconstruction

What We Do

No matter what kind of catastrophe you have faced – fire, flood, storm, impact, or burglary damage…
you don’t have to go through this alone. We are here to help you.


When you experience a large loss, you need an experienced team on your side.


We have the workforce & the construction experience. We’re right here to answer all your questions.

Key Services

24/7 Emergency Response.
Your Property Recovery Experts.

Fire & Smoke Damage

First Response provides dependable fire and smoke damage services customised to suit your specific requirements.

Flood & Water Damage

Comprehensive flood and water damage restoration solutions. Our highly skilled team is dedicated to promptly assessing and mitigating the effects of water damage to properties of all sizes.

Ram Raid Damage

We are equipped to handle the aftermath of these destructive incidents with efficiency and expertise. From securing the site to assessing the extent of the damage, we prioritise rapid response to mitigate further harm.

Cleaning & Strip-outs

The First Response team are committed to delivering reliable and high-quality cleaning and strip-out solutions tailored to your specific needs.

Before After

Why Choose First Response

25+ years in fire and flood restoration